Return Merchandise Authorization

Request approval to return a part from Fitz Auto Parts.

RETURNS MAY BE DENIED WITHOUT PRIOR APPROVAL AND AN RMA NUMBER.

Submit the form below to request a return. Wait for written approval and an RMA number from Fitz Auto Parts before shipping or dropping off any part.

Name(Required)
Drop files here or
Accepted file types: jpg, jpeg, png, webp, heic, heif, mp4, mov, webm, Max. file size: 50 MB, Max. files: 5.
    Add photos of the part, its label, or any damage. You can also attach a short video that shows the issue.

    Questions about your request? Call 315-719-8712.

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    Simple modal box
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    Part Inquiry Form

    ☎ Call parts sales
    PARTS HELP, WITHOUT THE PHONE TAG

    Let’s find your part.

    Leave your first name, phone number, and the part you need. Our parts team follows up Mon–Fri, 9am–5pm Eastern.

    This field is for validation purposes and should be left unchanged.
    Include your vehicle and part. VIN and preferred callback time are optional.

    About your parts inquiry only. No account needed.

    Prefer to call? (315) 719-8712