Warranty & Return Policy

Refund Policy

Parts can be returned up to 30 days from the invoice date.  Fitz Auto Group reserves the right to charge a 20% restocking fee.  All custom cuts are final, no returns accepted.

Electrical Items

All electrical items have a 30-day warranty that is for exchange only, NO CASH REFUNDS on electrical items. In some cases we may charge a restocking fee of 25%.

What Is Not Covered

Warranty does not cover damage or failure resulting from:

  • Failure due to accident or collision
  • Improper installation of the part
  • Misuse, abuse, modification, vehicles used off-road or for racing purposes
  • Chemical fallout, tree sap, salt, hail, or other environmental conditions
  • Disassembling voids warranty
  • Any item tampered with or missing Fitz Auto identification tags

THIS WARRANTY DOES NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES SUCH AS PHYSICAL INJURIES OR PROPERTY DAMAGE, LOSS OF TIME, LOSS OF USE OF THE VEHICLE, INCONVENIENCE, RENTAL VEHICLE CHARGES, TOWING CHARGES OR ACCOMMODATIONS RESULTING FROM THE FAILURE OF THE PART.